2n IVR Editor manual v1.0 Manual de usuario descargar pdf (Pagina 21)

Configuration

3.1

Wait

Wait for a defined period of time before proceeding to the next destination in the

IVR tree.

Rename

Rename the destination for better orientation in the IVR tree.

Change destination

Create a path to a new, existing or no destination.

Modify

ID – see Rename.

Delay – set the waiting time before proceeding to the next destination.

Remove

Remove the Wait function.

Play

Play the user-defined voice message.

Having created this function, you are immediately invited to insert a voice

message. You cannot add the function without inserting a voice message.

In addition, you can set Discontinue on DTMF and a delay.

Change destination

Create a path to a new, existing or no destination.

Modify

Play message – modify the set voice message.

Discontinue on DTMF – discontinue the voice message whenever a DTMF

character is pressed.

Delay – set the voice message playing timeout.

Caution

 Supported audio formats: wav, mp3 and alaw.

 wma formats are not supported now.

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2n IVR Editor manual v1.0 Manual de usuario Pagina 21