2n IVR Editor manual v1.0 Manual de usuario descargar pdf (Pagina 19)

Configuration

3.1

Ring

Insert this function, together with Wait, before the Answer function at the

beginning of the IVR tree. The calling subscriber can hear the ringing tone and

waits for a defined period of time before being answered. The purpose of this

function is to make the calling user hear the ringing tone before entering IVR

without being confused by immediate answering and voice message playing.

Rename

Rename the destination for better orientation in the IVR tree.ee

Change destination

Create a path to a new, existing or no destination.

Remove

Remove the Ring function.

Example: A user calling to IVR can hear 10s ringing, is answered and played

the DISA message in the DTMF menu where further dial-in can be made.

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2n IVR Editor manual v1.0 Manual de usuario Pagina 19